Technical Vehicle Solutions provides specialist vehicle diagnostics and repair services around Royston, Cambridge, Hertfordshire, and Cambridgeshire. This policy explains how we handle personal information when you contact us, use our website, or book work with us.
Privacy Policy
How we use and protect your information.
Last updated: 8 September 2026
Who we are
Information we collect
We collect information you choose to send us, including your name, phone number, email address, vehicle details, location, service interest, and enquiry message. We may also collect basic technical information about website visits, such as device, browser, and analytics data.
How we use your information
We use your information to respond to enquiries, provide quotes, arrange bookings, carry out diagnostic or repair work, and keep appropriate business records. We do not sell or rent your personal information.
Cookies
Our website may use essential cookies required for the site to work, and optional analytics cookies that help us understand how visitors use the site. Optional cookies should only be used where consent or another lawful basis applies.
Data retention
We keep personal information only for as long as needed to respond to enquiries, complete work, meet legal obligations, and maintain business records. When information is no longer required, it is deleted or securely disposed of.
Your rights
You may have rights under UK GDPR, including the right to access, correct, or request deletion of your personal information. Some records may need to be retained where required for legal, accounting, or legitimate business reasons.
Contact us
To ask about this policy or how your information is handled, contact Technical Vehicle Solutions using the phone number or email address shown on this website.