Terms & Conditions

By booking diagnostic, servicing, or repair work with Technical Vehicle Solutions, you agree to these terms. If anything is unclear, please ask before confirming your booking.

Diagnostic fees, repair estimates, and service prices are explained before work begins wherever practical. A fixed diagnostic fee may be credited toward approved repair work when this has been agreed in advance.

Please provide at least 24 hours notice if you need to cancel or reschedule a booking. Late cancellations or missed appointments may delay rebooking and may incur a charge where costs have already been committed.

Parts and labour warranty terms will be explained where applicable. Unless stated otherwise, qualifying replacement parts carry a minimum 12-month warranty, subject to correct vehicle use and any manufacturer conditions.

We take reasonable care of vehicles while they are in our possession. Please remove valuables and personal belongings before leaving a vehicle with us, as we cannot accept responsibility for items left inside.

Payment is due on collection or completion unless another arrangement has been agreed in writing. Vehicles or keys may be retained until outstanding invoices are settled.

These terms are governed by the laws of England and Wales. Any dispute will be handled under the jurisdiction of the courts of England and Wales.